How Can Libraries Help People Begin Research with Library Resources?

This is the second of several posts summarizing the more interesting or relevant sessions I attended at the Electronic Resources & Libraries conference.

In “The Problem of Where to Start,” Mike Buschman of Proquest discussed problems people encounter in the use of library e-resources and several approaches that libraries can use to help. These findings and recommendations were based on the results of research of academic researchers’ information-seeking behavior, which included, in part, studies described in the Ithaka Report.

Mike summarized the problem this way: researchers don’t know what library resources are available, have a hard time choosing which ones to use, and just don’t know where to start. As a result, they usually don’t begin their research with library resources. At the same time, they still trust libraries and think that the content they offer is more credible than general Web resources. To preserve their role in the research process, Mike indicated that libraries need to provide training in information literacy, market their resources, place access points in context, and use a “unified discovery” service.

Now came what ended up being the primary focus of the session – a description of Summon, a unified discovery tool under development at Serials Solutions. Unlike federated search products, which send user queries out to different databases, Summon indexes library resources from Summon partners (like EBSCO, OCLC and Elsevier) and subscribing libraries (our OPACs for example). A user initiating a search from a library website through Summon can search the index, review relevant results, and access resources in the library’s knowledge base through a single interface. Because one index is searched, some of the problems typically encountered with federated search (such as speed) should be improved.

But Summon may not tackle all problems users face. One of the session attendees, for example, pointed out that the different indexed resources will use different subject taxonomies. And at this point, I think I recall Mike saying that Summon’s index doesn’t include terms found in the entire article text. The response of session attendees was very positive, but a little guarded.

Mike indicated that Summon should become commercially available this summer. People asked about cost. Mike replied that economies of scale should make Summon affordable. I hope so, for libraries of many shapes and sizes.

Here are links to a recent articles on Summon in Library Journal and Information Today. The latter article indicates that the primary target market for Summon is academic libraries and that Summon does not “know enough yet about other libraries.”

--Katie Fearer

Singles are people too!

In some churches, there's a joke regarding children who come for their children, that you have about 12 years to get them hooked. In the past, libraries were places for the elite, and children were not served at all. Now, though, I think that the same joke could be used in some public libraries. We bring them in with story hours and craft projects, and hope they'll stay when their tastes move from chapter books to novels and how-to manuals.

Library Hotline (from Dec. 8, 2008, but we won't talk about how behind I am on my reading) highlighted a new campaign of the Chicago Public Library, geared towards single people aged 25-35 with no children:

Centered around the phrase, "Not What You Think," followed by the tag line, "It's Free. It's Easy," the campaign seeks to remind this group how much has changed at the library.

Are you reaching young(ish), single adults in your community? What are you doing that works? Any simple ideas of how to include this group?

What can you do on *your* library's website?

In a post titled Doing Stuff at the Library’s Website, library blogger David Lee King asks:

Here’s something to ponder, next time you’re looking for something to ponder. What can you actually DO at your website? Can you do most of the the real “stuff” that your library offers as activities?

He then lists the types of things that you can do if you walk into your physical library:

• check out a book
• read a book or magazine
• take notes and do research
• put a public PC on reserve for later
• pester the reference librarian with questions
• check stuff out when I’m done
• attend a training session or a fun program

Without making judgments about whether patrons should be able to do all of the above, I thought it would be fun if us Alaskan librarians shared what is possible to do on our websites. So, please consider copying and pasting the list above into a comment and let us know each of the things a patron can do on your website. For each thing that can be done, list where.

I'll get the ball rolling with an unofficial assessment of what you can do at the Alaska State Library's website at http://library.state.ak.us:

• check out a book - Only if it is an audio book. Cardholders can do that at http://listenalaska.lib.overdrive.com/.
• read a book or magazine - They can read magazines by visiting our journal finder tool at http://atoz.ebsco.com/home.asp?Id=K09408 and either browse the title lists or type in the name of a specific magazine or journal. They can read SOME (state-published) books by visiting our State Publications shipping lists at http://www.library.state.ak.us/asp/shippinglists/shippinglists.html or by searching our catalog for e-books (mostly older Netlibrary titles).
• take notes and do research - Patrons can't take notes on our website, but they can do research - either by visiting our databases page at http://library.state.ak.us/index/index.html OR by going to our new division page at http://lam.alaska.gov and using the search box which pulls up content from web pages at the State Archives and State Museum as well as the State Library. Type in "governor egan" without quotes for an example.
• put a public PC on reserve for later - our patrons can't do this in person.
• pester the reference librarian with questions - We wouldn't call it pestering, but they can get an Ask-A-Librarian e-mail form by visiting http://library.state.ak.us/forms/askalibrarian.cfm.
• check stuff out when I’m done - Only audio books as noted above.
• attend a training session or a fun program - Not yet, but we're working on it. More in the next few months.

That's what you can do by visiting the web site of the State Library. What can you do on yours? If there's something you can do that's not listed above, let us know.

Government Gives Advice on Keeping Resolutions

Have you or your patrons made promises to yourself for 2009? If you've got the will, but don't know the way, the federal information portal, usa.gov has some tips for you if you've resolved to:

• Lose Weight
• Manage Debt
• Save Money
• Get a Better Job
• Get Fit
• Eat Right
• Get a Better Education
• Drink Less Alcohol
• Quit Smoking Now
• Reduce Stress Overall
• Reduce Stress at Work
• Take a Trip
• Volunteer to Help Others

Do you know of good resources (print or online) to help people keep their New Year's Resolutions? Leave a comment of a non-commercial nature.

If you want to learn more about federal government information, contact on of Alaska's Federal Depository Libraries. See list at http://www.akla.org/documents/index.html#dir.

Here's hoping you all have a healthy and happy 2009.

New Stuff in Ketchikan

The Rainbird Librarian in Ketchikan recently sat down and figured out what a typical week's worth of new library items looked like and came up with:

• 24 new nonfiction books


• 19 audiobooks


• 18 documentary & nonfiction films


• 15 feature films


• 12 new novels


• 11 music CDs


• 1 graphic novel (and a partridge in a pear tree....)

What does a week's worth of new items look like in your library?

Congratulations to Ketchikan!

Congratulations to the staff of the Ketchikan Public Library on their recent annual book sale. According to their blog report, they "raised over $5,200 in sales, $170 in memberships and more than $100 in donations for the New Library Building Fund."

And they got "previously owned" books into the hands of new readers. Great work!

Alaska Native Medical Center Library Blog

The Alaska Native Medical Center Library has maintained a blog at http://anmclibrary.blogspot.com/ for more than a year, but it has just come to our attention. I'm glad it did because it has highlights of practitioner and patient focused medical resources that should be of interest to many in the Alaska library community. It also provides links to other medical-information focused blogs.

Recent posts have included:

• Hakia
• Alaska Place Names in Native Languages
• Web Surg
• ZIPskinny--Grant Proposal Resource
• Fierce Healthcare
• TRIP Database: Evidence-Based Medicine Resource
• Digital Book Index

Check it out. If you have thoughts on this blog or know of other Alaska library blogs, please leave a comment. If you blog for a library in Alaska, there are two ways to let us know about your blog:

1. Write Daniel Cornwall at dan.cornwall@alaska.gov
2. Mention "Alaska State Library" somewhere in a blog posting and our Google Alert will pick up your blog post, allowing us to add you to the AkLA Alaskan Library blogroll.

9/21/08 - Ester: 3rd Annual Li-Berry Music Festival & Berry Pie Throwdown!

Thanks to the Ester Public Library for letting us know about this fun sounding event this weekend:

3rd Annual Li-Berry Music Festival & Berry Pie Throwdown!

Date: Sunday, September 21, 2008
Time: 1:00-6:00 pm
Location: The Blue Loon, 2999 Parks Highway
Cost: $10 at the door

Come celebrate berry season, books, and music at the third annual Li-Berry Music Festival, and join us for some foot-stomping music and a pie-baking contest. This lively event will feature Acousta-Moose, ArlyJylz, Steve Brown & the Bailers, and Fiddlehead Red, and raises money to heat the John Trigg Ester Library. Pie-bakers wishing to enter the contest must bring their entries to the event no later than 2:30 pm. Pies must include berries; $2 entry fee. Fabulous prizes! Pie slices will be shared with the audience (if the judges leave any!) for donations. Contact Deirdre Helfferich at 479-3368 or library@esterrepublic.com, or go to www.esterlibrary.com for more information.

AcOusta-MoOse
The acoustic version of the popular band GaNgly MoOse, Acousta-Moose includes Eric Graves on guitar and George Gianokopoulos on bass, along with Gangly members Kliff Hopson, John Knechtel, and Dave Parks.
http://www.ganglymoose.com

Arly-Jylz
This duo plays regularly at the Silver Spur and other clubs around Fairbanks. Loren Arly Kuhl (Vocals, Guitar, Six String Banjo, Bass, Harmonica) and Stephen Jylz Kircher (Guitar, Fiddle, Bass, Keyboards, Drums, Mandolin, Vocals) have been playing together for around six years, and play country, southern rock, and Americana.
http://www.myspace.com/arlyjylz

Steve Brown & the Bailers
This trio plays "a fine blend of Fairbanks folk." Steve Brown and the Bailers have been working up a good set of timeless originals and old favorites for your acoustical listening enjoyment. Give a listen to Steve Brown’s lyrics, Robin Feinman’s vocals, and Todd Denick’s thumpin’ bass.
http://www.stevenjbrown.com

Far North Fiddlehead Red
Formerly known as Red Square, Fiddlehead Red is an acoustic / folk / newgrass band. Members include Andrew Parkerson-Gray (Guitars, Banjo, Vocals), Shiloh Parkerson-Gray (Vocals, Flute), Rachel DeTemple (Fiddle, Recorder, Vocals, Stomp), and Mandy Booth (Bass, Vocals).
http://www.fiddleheadred.com/

Pie Contest

This oh-so-delicious part of the Li-Berry Music Festival celebrates the annual berry bounty to be found in the Alaskan Interior. Test your pie-making skills to the sound of great music!

Rules:
1. Pies must include berries, and be home-made (no store-bought!) Berries may be those traditionally thought of as berries or any by the strict botanical definition. Savory or sweet pies accepted.
2. $2 entry fee per pie. Multiple pie submissions by the same cook are perfectly fine.
3. Judges may be bribeable, but no guarantees. Cash bribes will be donated to the library (but you earn brownie points for those!).
4. Bring pies to the Blue Loon between 1 and 2:30 and register your entry. Judging begins at 2:30 sharp.
5. Award categories will be determined by the judges at the time of the contest. Winners will be announced at the music festival, and fabulous prizes (of course) awarded.
6. Leftover slices will be offered up to the audience for donation.

John Trigg Ester Library

PO Box 468 • Ester, AK 99725

library@esterrepublic.com

www.esterlibrary.org

This even makes me wish Juneau was on the road system. I'd drive up! If you're within driving distance, consider this Sunday treat.

Concern about "books" brand since 1969

As we all know from OCLC research, people associate libraries with books. Our "brand" is books. This is a source of frustration to many who know that libraries are so much more. But this frustration isn't new. While researching a completely unrelated topic at the Alaska State Archives, I came across a February 12, 1969 letter to State Librarian Dick Engen from Mrs. Jane Williams at the University of Alaska. Mrs Williams was aghast that a recent study of libraries in Alaska failed to touch on A/V materials:

Even tho Phylis Dalton said she would not be able to include much on film libraries in the PAS report I am surprised, chagrined, and down-right angry that nothing - absolutely nothing, was done in this area. Perhaps it was all an afterthought. The whole idea of the new type of Resource Center! Bah! It does not come through in this PAS Report at all. Are we so lock-stepped that we cannot even recognize the approximately two million dollar investment in this state in resource materials -- OTHER THAN BOOKS?

Mrs Williams then discusses current and future technologies including video by satellite and the "Electronic Video Tape Recorder." She then takes the report writers to task for not mentioning:

All the necessary items for a magnificent book library system in Alaska. It did not bear home or suggest enough of a radical innovation toward the trend for "Information Centers", let us not be bashful or reticent to use the word "film" and any other media at every chance we have. Otherwise we drive only deeper that "books" alone is, what we mean.

The letter closes by linking use of new media to creating interest in books, proving that Mrs. Williams was not anti-book, just against being book only. Thirty-nine years later, we seem to be in a similar spot.

Governor Palin's Entrance Interview On-Line

Robyn Russell of the University of Alaska, Fairbanks reports that the UAF Oral History Program has put up Governor Palin's entrance interview on-line. This is the oral history interview she did with Paul McCarthy several months after taking office. The URL is: http://uaf-h2007-04.uaf.edu/. People can listen to the MP3 file and/or read the written summary.

Questions about this resource should be directed to the UAF Oral History Program at Oral History Program; Alaska & Polar Regions Dept.; Rasmuson Library; University of Alaska Fairbanks; Fairbanks, AK 99775. Phone: (907) 474-5355. Fax: (907) 474-6365. E-mail: ffwss@uaf.edu.

New Annotated Polar Bibliography

Thanks to the Polar Libraries Colloquy blog for highlighting this new, 126 page annotated bibliography:

An Annotated Bibliography of Material Related to the Polar and
Arctic Regions in the Special Collections of the Trent University Library (by Janice Millard)
http://www.trentu.ca/admin/library/documents/polarbibliography2007.pdf [513k]

The bibliography is arranged in Library of Congress classification order. Each entry comes with a one or two paragraph annotation like the entry below:

Hubbard, Mina Benson. A woman’s way through unknown Labrador:
an account of the exploration of the Nascaupee and George Rivers.
New York: Doublebday, Page & Co., 1909.
FC 2193.4 .H82 1908b SpC

• Mrs. Hubbard, the widow of Leonidas Hubbard Jr., included much
from her late husband’s diary as well a George Elson’s accounts
in this book. Leonidas Hubbard set out with two companions
(one of whom was Elson) in July 1903 on a canoe trip to explore
and map eastern Labrador. Unfortunately he died in October
1903, while in the interior of Labrador.

• In 1905 his widow undertook the Second Hubbard Expedition to
Labrador and successfully completed the work her husband had
set out to do. Given the times, it was an amazing undertaking
for a woman. Includes a map and photos.

Congratulations to Ms. Millard for creating what promises to be a helpful and well used resource for people interested in the polar regions. My only regret is that links to Open WorldCat were not included so that people outside the university could better locate copies of these materials closer to home or facilitate interlibrary loan requests.

Tips for finding historic photos of the Tlingit and Haida

If you're looking for historic photos of the Tlingit or Haida, the archivist at the Sealaska Heritage Institute Special Collections has some tips for you. In addition to these tips, he made this welcome announcement:

"In the next few months we aim to launch an online searchable catalog that will allow people to search our collection holdings."

This is exciting news and I'm sure librarians across Alaska will be eagerly awaiting the arrival of this new finding aid.

Reference Renaissance: Outreach, E-Learning, Resource Guides

The second session I attended on Tuesday at Reference Renaissance was Outreach, E-Learning, Resource Guides with panelists:

• Kathleen Keating University of New Mexico
• Marleen van Wyk JS Gericke Library Stellenbosch University, Stellenbosch South Africa
• Stephanie Alexander and Jennifer Gerke, University of Colorado at Boulder

Kathleen Keating began her presentation by noting that her co-author and major outreach librarian, Paulita Aguilar was unable to attend due to a major family celebration.

During this conference I began to feel that every presentation from an academic librarian would begin with demographics and facts about their college/university. I've been omitting these sections figuring you'll see them once the conference presentation materials become available. But I did want to call attention to the fact that University of New Mexico libraries have standing orders for any Latin/Central American book that is published. They must have quite the collection and I hope to visit there sometime.

It would also help you to know that UNM is a very diverse campus with strong ethnic student groups. These groups have counseling, study facilities and computer pods at Mesa Vista Hall. There are separate sections for the various ethnic groups and a common atrium. The UNM library worked with the people who run Mesa Vista Hall to setup a satellite facility for the library. This involved obtaining a grant to provide Mesa Vista Hall with reliable wifi access so the librarians could access library databases. When access to library print materials is needed, the librarian at Mesa Vista can IM the main library to have them look up print materials and send over chapters or articles if needed.

Staff for the Mesa Vista Hall is drawn from all the UNM libraries, although I got the impression that Paulita Aguilar was a major presence there. She was in many of the pictures that Kathleen showed. Librarians made sure to keep a dish of chocolate available at all times, which proved to be a major attractant.

So far, the outreach program has provided 960 hours of coverage over six semesters. During that time staff answered 845 reference questions and provided an unknown number of workshops and group instruction sessions.

One important consequence of staffing an area where students, faculty and counselors work is that stronger relationships are built with patrons while librarians learn more about the cultures they're working with. Librarians who staff the Mesa Vista Hall satellite have been invited to graduations, birthdays and other milestones for students and staff. They're considered part of the Mesa Vista Hall community and the UNM librarians find this helpful.

The next speaker was Marleen Van Wyk from South Africa. Her talk seemed to center around the challenges that Stellenbosch University Library faces, including a student community with varying degrees of information literacy, limited budgets, a low staff to student ratio and inadequate training facilities. Despite this the library has a high level of client satisfaction and have published information literacy guidelines. For some reason, my notes seem particularly sparse for this section of the presentation. I urge you to wait until the conference materials come out before drawing any conclusions about this particular part of the presentation.

After Marleen Van Wyk came Stephanie Alexander and Jennifer Gerke of the University of Colorado at Boulder (UCB). After noting the absence of their colleague Kathryn Lage, they embarked on an exciting tale of how reorganizing library subject guides and making them database searchable created an explosion of usage.

The UCB library at one time had a list of subject guides that was a simple alphabetical list. The list had 65 guides, which turned out to be a subset of what was available. Staff decided to create a homegrown database driven finding aid with metadata and put the result at http://ucblibraries.colorado.edu/research/guides/index.cfm.

The redesigned guide page offers a search box or browse options by: academic department/library, course number, citation, "how do I" and database name. There is also a listing of the "most requested guides" which are currently History Course Web Pages, Religious Studies Subject Guide, and Aerial Photography and Satellite Imagery.

A big advantage of the new database format is that library staff now have access to usage and search logs. Analyzing the "zero hits" from searches has led staff both to improving metadata to make existing guides more findable and sparked the creation of new guides driven by user data. There examples of both which will be shown in the presentation materials for this talk.

So far there have been 400,000 plus searches in the guide database, so clearly users are interested in this functionality. Usage of the guides themselves is up 48% after database implementation. Usage of business information guides is up a dramatic 112%. Stephanie and Jennifer explained this dramatic increase to the fact that prior to database implementation, business guides were not listed separately on the guide page. There was one link to "business guides." With database implementation, individual business titles are exposed to the visitor.

For the future, UCB is planning a librarian survey, some refresher training on guide creation and a usability study to make the database even more effective.

This is another example of how increased visibility leads to increased usage. And I'm happy to see more librarians shining a brighter light on the resources they create.

=================================

Note: By August 20, 2008, all of the presentation slides and handouts for Reference Renaissance will posted to the conference site at http://www.bcr.org/referencerenaissance/index.html. Later in the year, Neal-Schuman will be publishing conference proceedings. I’m looking forward to those, since I (or anyone else) could only attend 1/6 of the offered sessions, plus the Keynote and the Plenary Session.

Also, as I write up sessions, I very much welcome comments and corrections. Just as I was physically unable to attend all 36 sessions, so too I might not have picked up on everything in the sessions I did attend or I might have accidentally misinterpreted something. Or maybe you’ve got a different take on the session you’d like to share.

Ketchikan PL Tries MonoMouse

Back on July 18th, the Ketchikan Public Library announced it was doing a three month trial of the MonoMouse for visually impaired users. What's the MonoMouse? Let Rainbird Librarian explain:

The MonoMouse is an electronic magnifier that is light, quick to install, easy to use and very portable. Slightly larger than a standard computer mouse, you simply plug one end into an electrical outlet, the other into the VCR jack on your television, press the button and voila! It will magnify any print onto your TV screen; you simply slide the mouse across the page. You can use this to read books, magazines, newspapers - even your mail! Our device magnifies type 13x, so that it is larger than the standard Large Print format. It's designed to be ergonomic and lightweight, so even if you suffer from arthritis it will be easy to use. The instructions are even in a large print font!

If it works as advertised, it should be a boon to readers with vision difficulties. I know our library will be watching this experiment. How about yours? Are you using something similar already?

Libraries as Anti-Depressants?

I subscribe to Hold This Thought, a daily blog/podcast featuring quotes from books that have touched various people. According to their about page, Hold This Thought was started through grants from the Alaska Humanities Forum and the National Endowment for the Humanities.

I think the blog features great books and great thoughts nearly every day, but I am highlighting the July 15, 2008 episode because libraries are all about lifelong learning. In this episode, Wayne Mergler shares this quote from the Once and Future King:

"The best thing for being sad," replied Merlyn..."is to learn something. That is the only thing that never fails. You may grow old and trembling in your anatomies, you may lie awake at night listening to the disorder of your veins, you may miss your only love, you may see the world about you devastated by evil lunatics, or know your honor trampled in the sewers of baser minds. There is only one thing for it then -- to learn. Learn why the world wags and what wags it. That is the only thing which the mind can never exhaust, never alienate, never be tortured by, never fear or distrust, and never dream of regretting. Learning is the thing for you."

And what better place for people to learn at their local library? So the next time you're feeling blue or overwhelmed by life, try learning something new at the library. But if you feel down for more than two weeks or have some of the symptoms from the Medline Plus article on Depression at http://www.nlm.nih.gov/medlineplus/depression.html, consider getting professional help.

Good Idea for Subscription Evalutions

Back in June, the Rainbird Librarian at Ketchikan public library wrote about how she determined the popularity of magazines in a post at http://ketchikanpubliclibrary.blogspot.com/2008/06/and-winner-is.html:

As part of the decision-making process, I go through and count how many times each issue of each magazine has been read and/or checked out (one of the reasons we ask people to leave magazines on the tables rather than reshelving them is because we keep count of this use).

Based on this process, she has ranked 109 serial publications at the library according to their usage. Most popular magazine? Fine Homebuilding followed by National Geographic. See her post for more results.

This seems like a very user way of making choices about what must stay and what could go in a pinch. It's an idea I might run by people in my library to see if we could make it work here. One measure we use is requests for articles from our state employee table of contents service.

Do you measure magazine/journal usage at your library? If so, how?

More than 120 books in just 3 weeks!

That's how many books that were read by Delta Junction children through the Catch the Reading Bug summer reading program. For a picture of some of the happy children, please see the July 7, 2008 Photo of the Day from Delta Community News.

Congratulations Joyce and the rest of the people involved with this program!

How's the summer reading program doing at your library?

True Then, True Now - What Libraries Do

During a recent research project, I came across this article from AkLA's newsletter:

Libraries: Alaska built.
DeForest, Emily.
Sourdough 1987, v. 24, no. 4 (Winter 1987) p. 7.

One paragraph about the role of libraries in communities really struck me as being just as true today as it was 21 years ago:

Libraries, and the buildings they are in, are a vital part of the state economy and the upturn thereof. Libraries encourage tourism by offering programs geared directly for the tourist. Libraries also assist in the many programs for the blind and handicapped. Libraries offer state and federal documents on economics, job hunting, careers, and education, all of these readily available for perusal by the public. Libraries offer educational assistance to students, story hours and reading programs for the younger set, family type film programs, discussion groups, and many, many other services over and above the lending of books, phonodiscs, tapes, etc. Libraries are among the first community facilities investigated by prospective residents.

The main correction to the above statement would be that thanks to local and state investments in remote databases like the Digital Pipeline and Homework Help, people can reap many of the benefits of the library without leaving home. But our buildings are still vibrant places as described above. Just with more media types.

At least that's true for my library. What about yours?

ALA Presentation Materials Available Online

If you couldn't make it to ALA or wanted to relive fun sessions, then check out ALA's page for 2008 Annual Conference program materials at http://presentations.ala.org/index.php?title=Main_Page.

Some materials are already up, and more will be up in the next week or two. I can't wait to see Joe Janes'/OCLC bloggers LITA talk on "Isn't It Great to be in the Library, Whereever that is."

Grateful @ Your Library

In her American Libraries' Working Knowledge column for May 2008, Mary Pergander offers some helpful advice to stressed librarians everywhere:

How much better might we serve ourselves by letting up on the relentless disappointments and focusing, if just once per day, on all that we love about our jobs, our profession, and the libraries in which we have the privilege to work?

She takes her own advice to heart and offers a number of reasons why she enjoys her library and being a librarian. I identify with several including being surrounded by knowledge and interesting and friendly coworkers. I also greatly appreciate having a license to be curious about everything. No one asks why you should be interested in "topic x" when you're a librarian, whether it's quantum gravity or Peter Rabbit.

What are you grateful for in your library or in the library field as a whole? Will you commit to finding one thing to be grateful for each day? It could improve your morale and through you, the morale of your whole library.


-----------------
Cited Article:

Title: Living the Dream.
Authors: Pergander, Mary
Source: American Libraries; May2008, Vol. 39 Issue 5, p69-69, 1p
Full Text via Digital Pipeline - http://search.ebscohost.com/login.aspx?direct=true&db=f5h&AN=31873328&site=ehost-live